Before you buy insurance, check if they actually pay. We track claim settlement ratios of every major Indian insurer across Life, Health and Motor — sourced from IRDAI's official annual report.
CSR is the percentage of insurance claims settled by an insurer out of total claims received in a year. A higher CSR means the company pays more claims. For life insurance, anything above 95% is excellent. For health insurance, look for above 90%. Always check CSR before buying — it's the single most important number.
Check CSR first — never buy from an insurer with CSR below 90%. Non-negotiable.
2
Look at claims volume — a 98% CSR on 100 claims means less than 97% on 5 lakh claims.
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Check settlement time — even if they settle, delayed payment is a serious problem for families.
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Read the rejection reasons — most rejections are for non-disclosure. Always declare pre-existing conditions honestly.
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CSR alone isn't enough — also check the insurer's solvency ratio (must be above 1.5x as per IRDAI rules).
❌ Top Reasons Claims Get Rejected
1
Non-disclosure of pre-existing disease — the #1 reason for health claim rejections. Always declare everything.
2
Policy lapse — missed premium payment means no coverage. Set auto-pay.
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Wrong nominee details — outdated or incorrect nominee information delays or blocks life insurance payouts.
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Exclusion clauses — most policies exclude suicide within 1 year, adventure sports, war injuries. Read the fine print.
5
Late intimation — most insurers require claim intimation within 30–90 days. Missing this deadline can void claims.
⚠️ Data Source & Disclaimer: All claim settlement ratio data is sourced from IRDAI (Insurance Regulatory and Development Authority of India) Annual Report 2024-25. Data is for FY 2024-25 unless noted otherwise. Figures are approximate and may vary slightly from the original report due to rounding. This tracker is for informational purposes only and does not constitute insurance advice. Please read the policy document carefully before purchasing any insurance product. Arthsatya is not affiliated with any insurance company.